Shipping Information
We offer fast, secure delivery to pincodes across India. All items are packed carefully in eco-friendly, plastic-free corrugated packaging to ensure they arrive in perfect condition.
- Free Shipping: Supported on all orders above ₹1,999.
- Flat Shipping Rate: A shipping fee of ₹150 is applied to orders below ₹1,999.
- Delivery Timelines: 3-5 business days for major metro cities; 5-7 business days for regional areas.
7-Day Return & Exchange
We take immense pride in our handcrafted products. If your order arrives damaged, defective, or incorrect, you can request an exchange or refund within 7 days of delivery.
- Transit Damage: Since bamboo lamps are fragile, we offer a free replacement immediately. Simply send us an email with a photo of the damaged parcel.
- Refund Processing: Refunds are processed back to your original payment method within 5-7 business days after our courier receives the returned product.
Need Assistance?
For return requests, tracking queries, or product questions, reach out to our customer care team at support@bambooecohub.com. We resolve all inquiries within 24 hours.
