How do I clean and maintain this bamboo product?

Simply dust regularly with a soft, dry cloth. Avoid placing the product in damp spaces or exposing it to heavy moisture. If wet, wipe with a dry towel immediately and air dry.

Is the electrical wiring safe and compatible?

Yes, all our lighting fixtures come with premium CE-certified wiring, a standard brass bulb holder, and compatible plugs suited for standard Indian electrical outlets. We recommend using E27 LED bulbs.

Is the packaging plastic-free?

Yes, we ship in double-walled recyclable corrugated boxes using shredded paper or honeycomb paper grids for padding to prevent any transit damage without utilizing single-use plastics.

What if the item is damaged in shipping?

Don't worry! We offer a 7-day free replacement for transit damage. Just email us a photo of the damaged piece at support@bambooecohub.com, and we will ship a replacement instantly.